Terminal 17, Shah Alam
Overview
At Terminal 17 Shah Alam, we have been appointed by Majlis Bandaraya Shah Alam (MBSA) as the bus terminal operator.
Our scope of work includes managing bus operations and overseeing a 6-month project to install a state-of-the-art Terminal Management System (TMS).
This extensive refurbishment aims to significantly enhance the terminal’s functionality and overall user experience, ensuring efficient operations and improved passenger satisfaction.
Terminal website: https://terminal17.my
What we do
At Terminal 17 Shah Alam, we have implemented a Terminal Management System (TMS) to enhance the overall efficiency and passenger experience.
Our TMS features a Centralized Ticketing System (CTS), integrated with 48 bus operators, to streamline the ticketing process.
The Terminal Operating System (TOS) efficiently manages bus traffic flow, optimizing platform allocation and minimizing idling time.
Additionally, the Public Information Display System (PIDS) provides passengers with real-time bus schedules and updates, ensuring they are well-informed throughout their journey.
We also employ dedicated staff to oversee bus and passenger operations, ensuring smooth and efficient terminal management.